Lifeboost wants you to be completely and perfectly satisfied
We stand behind our products with a hassle-free 30-day money back guarantee from the date you ordered your product. Now don't get me wrong, we'd love to know why you didn't like it, but only if you are willing to tell us. Otherwise, it's a 100% satisfaction guaranteed return. No questions asked.
How It Works
Contact our Support Team:
- Calling 1-800-479-1596, Monday- Friday, 9am – 5 pm ET
- Emailing our team at support@lifeboostcoffee.com
- Engaging our chat system with our support team below
One of our customer concierge will help you with the return address and RMA (Return Merchandise authorization number). Return the unused portion of your product, the original invoice that came with your product (if you don't have that please indicate your name and email you order your product with so we can attempt to look it up) and your RMA#. We must receive the return within 30 days from the date you originally purchased the item, for the refund to be valid.
Return Postage and Timely Submission
It is your responsibility to pay the return postage and we recommend you send it to us with tracking or delivery confirmation to expedite the process and avoid delays. Note: we must receive the bag(s) within 30 days from the date you originally purchased the item, for the refund to be valid.
Refundable Charges
The charges (excluding shipping and handling fees) are fully refundable. We really want you to be satisfied, but we must adhere to these guidelines.
Money-Back Guarantee
We offer our money back guarantee on your most recent Auto-Order.
Returning Empty Product Containers
Last but not least, empty product containers can only be returned if adequate time has passed that would allow you to consume the product as directed. We want to be fair, but we can't refund a 6 months worth of empty product containers after 1 month. We want to be fair with you and hope you will be fair with us too. It usually takes a week to process your package, and another 7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account (debit card).
Shipping Protection & Hassle-Free Returns
For a small fee, our Shipping Protection ensures peace of mind with every order. This coverage protects your purchase against loss, theft, or damage during transit. Plus, if you decide to return an item, your return shipping is on us—you’ll receive a free prepaid shipping label.
Simply select Shipping Protection at checkout for worry-free shopping!
We reserve the right to deny returns, refunds, or exchanges for suspected fraud or abuse. Non-refundable items include Seasonal Sip Club boxes, gift boxes, sample packs, mugs, tumblers, frothers, coffee makers, containers, almond milk makers, kettles, and books. Thank you for understanding.